{"id":14847,"date":"2026-11-02T15:00:02","date_gmt":"2026-11-02T15:00:02","guid":{"rendered":"https:\/\/demo.simcities.mobile\/?page_id=14847"},"modified":"2026-11-02T15:00:02","modified_gmt":"2026-11-02T15:00:02","slug":"free-esim-claim-terms","status":"publish","type":"page","link":"https:\/\/demo.simcities.mobile\/?page_id=14847","title":{"rendered":"Free eSIM Claim Terms"},"content":{"rendered":"<p><strong>SIMCITIES MOBILE<\/strong><br \/>\nLast updated: 2 November 2026<br \/>\nApplies to: demo.simcities.mobile (promotional Free eSIM claim)<\/p>\n<p>These terms cover the <strong>Free eSIM<\/strong> promotion. They sit alongside our general <a href=\"https:\/\/demo.simcities.mobile\/?page_id=15\">Terms &amp; Conditions<\/a> and <a href=\"https:\/\/demo.simcities.mobile\/?page_id=10\">Refund Policy<\/a>. If something here conflicts with the general Terms for this promotion only, these claim terms apply.<\/p>\n<h2>1. What you can get<\/h2>\n<p>If you book <strong>qualifying flights<\/strong> through our affiliate flight link (<strong>travel.simcities.mobile<\/strong>), you may claim <strong>free destination-country eSIMs<\/strong> for that trip as follows:<\/p>\n<ul>\n<li>Book <strong>N<\/strong> passengers for a trip of <strong>D<\/strong> days \u2192 you may receive <strong>N<\/strong> destination-country eSIMs, each valid for <strong>D<\/strong> days.  <\/li>\n<\/ul>\n<p>Example: 4 passengers \u00d7 5 days \u2192 4 eSIMs \u00d7 5 days each.<\/p>\n<ul>\n<li>Destination country means the country (or covered destination) matching the flight itinerary we accept for the claim.<\/li>\n<li>Plan size and exact product are chosen by SIMCITIES for this promotion (data-only travel eSIM unless we say otherwise in the claim flow).<\/li>\n<\/ul>\n<h2>2. Flights only (important)<\/h2>\n<p><strong>Free eSIMs are earned only from qualifying flight bookings<\/strong> made through <strong>travel.simcities.mobile<\/strong>.<\/p>\n<p>Promo messages may mention hotels or an \u201centire tour.\u201d <strong>Hotels and non-flight bookings do not qualify<\/strong> for Free eSIM under these terms, even if shown in the same promo bar or page.<\/p>\n<h2>3. Who can claim<\/h2>\n<ul>\n<li>You must have a SIMCITIES account and claim while logged in.<\/li>\n<li>One claim per qualifying booking (Site Booking ID), unless we state otherwise.<\/li>\n<li>Offers are <strong>non-transferable<\/strong>. You cannot sell, gift, or assign Free eSIM entitlements.<\/li>\n<\/ul>\n<h2>4. How to claim<\/h2>\n<p>In the <strong>login \/ account area<\/strong>, submit:<\/p>\n<ol>\n<li><strong>Site Booking ID<\/strong>, and  <\/li>\n<li><strong>Flight details<\/strong> needed to verify the booking.<\/li>\n<\/ol>\n<p><strong>Do not<\/strong> submit passenger legal names in the claim form (Name is not required for this claim).<\/p>\n<p>If we approve the claim, the free eSIM(s) appear automatically in your <strong>eSIM order history<\/strong>.<\/p>\n<h2>5. Claim window<\/h2>\n<p>You must submit a complete claim within <strong>30 days after the scheduled departure date<\/strong> of the qualifying flight (unless we publish a different window for a specific campaign).<\/p>\n<p>Late, incomplete, or unverifiable claims may be declined.<\/p>\n<h2>6. When the offer is void<\/h2>\n<p>We may refuse, cancel, or revoke a Free eSIM claim (and related eSIMs) if:<\/p>\n<ul>\n<li>The flight booking is <strong>cancelled, refunded, voided, or not completed<\/strong> through the affiliate link,<\/li>\n<li>Booking details do not match the Site Booking ID \/ flight details you submitted,<\/li>\n<li>We reasonably suspect <strong>abuse, fraud, duplicate claims, or manipulation<\/strong>, or<\/li>\n<li>The claim is outside the claim window or otherwise fails these terms.<\/li>\n<\/ul>\n<h2>7. After the eSIM is issued<\/h2>\n<p>Once the free eSIM profile has been <strong>generated or processed by our upstream provider<\/strong>, our general Refund Policy applies. Free promotional eSIMs are typically not refundable for cash; if unused and not yet generated, we may cancel the entitlement at our discretion when a booking is voided.<\/p>\n<p>You still need a compatible unlocked eSIM device. Coverage and speed depend on local networks and are not guaranteed.<\/p>\n<h2>8. Changes<\/h2>\n<p>We may update or end this promotion at any time. Claims already approved stay subject to these terms and our general store policies. The version on this page when you submit the claim applies to that claim.<\/p>\n<h2>9. Support<\/h2>\n<p>Questions or claim help: <strong>Live Support<\/strong> on the site, or the support contact in your account \/ order email.<\/p>\n<h2>10. Governing law<\/h2>\n<p>These claim terms are governed by the laws of <strong>Singapore<\/strong>, unless mandatory consumer protections where you live require otherwise.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SIMCITIES MOBILE Last updated: 2 November 2026 Applies to: demo.simcities.mobile (promotional Free eSIM claim) These terms cover the Free eSIM promotion. They sit alongside our general Terms &amp; Conditions and Refund Policy. If something here conflicts with the general Terms for this promotion only, these claim terms apply. 1. What you can get If you [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14847","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/demo.simcities.mobile\/index.php?rest_route=\/wp\/v2\/pages\/14847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.simcities.mobile\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.simcities.mobile\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.simcities.mobile\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14847"}],"version-history":[{"count":0,"href":"https:\/\/demo.simcities.mobile\/index.php?rest_route=\/wp\/v2\/pages\/14847\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.simcities.mobile\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}